Privacy Policy
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for the ArtisanAndFox.com web site (the “Site”).
Artisan & Fox is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except when it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks, and for the purposes of customer research and profiling only when we have your express permission to do so.
If you have questions or concerns regarding this statement, you should contact us at fox@artisanandfox.com.
This privacy policy covers only information that is collected through the Site and does not cover websites to which we link.
YOUR CONSENT
We will not sell your personal information and credit card information to any third party without your permission, but we cannot be held responsible for the actions of third party sites from which you may have linked or been directed to the Artisan and Fox website.
We do not use any of your personally identifiable information for any profiling purposes. Your data is only used and kept in our online e-commerce systems, and you can request for your data to be erased at any point in time. Please allow us up to 14 working days for the confirmation of erasure.
COMMUNICATION & MARKETING
If you have made a purchase from Artisan & Fox and have requested to be on our mailing list, we may occasionally send you updates, news and special offers via e-mail. You may also opt-out from receiving any marketing communications via our ‘unsubscribe’ link in any email communications.
COOKIES
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. As noted above, we [do not] link the information we store in cookies to any personally identifiable information you submit while on our site. This privacy policy covers the use of cookies by the Site only.
Some of our business partners (e.g., advertisers) use cookies on our site. Should you wish to disable your cookies, here is a guide on how to adjust your browser settings.
PROTECTING YOUR SECURITY
In case of fraud situations, we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.
DISCLOSURE OF YOUR INFORMATION
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as a credit card number and expiration date). We use this only information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.
AGENTS
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Site; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
THIRD PARTY SITES
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANGES IN THIS PRIVACY POLICY
If we decide to change our privacy policy, we will post changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make changes that materially affect our uses or disclosures of personally identifiable information that we have previously collected, we will notify you here, by email, or by means of a notice on our home page.
CONTACT US
If you have any questions or suggestions regarding our privacy policy, please contact us at: fox@artisanandfox.com.
Effective Date: May 25th, 2018